As part of the AHA/SHSMD 2020 Navigating a New Reality conference , participants in the panel “Using the Road to Recovery to Build the Health Care System We Need” discussed how to learn from COVID-19 and apply the lessons learned. Panelists included:
Tina Freese Decker, president and CEO, Spectrum Health, Grand Rapids, Mich.
Dr. Alan S. Kaplan, CEO, UW Health, Madison, Wis.
Julie Petersen, CEO, Kittitas Valley Healthcare, Ellensburg, Wash.
Ryan Gish (moderator), managing director of Kaufman Hall
Three Principles for Building the Health Care System We Need Freese Decker pointed out three principles for all health care providers ...