ROBERT A. KOBEK
President – Mobius VP, LLC
In November of 1999, Bob Kobek launched Mobius VP, LLC. Since that time, Mobius has morphed into an internationally recognized subject matter expert firm. Its reputation focus is in two prominent areas, resort/hospitality, and contact center. Mobius is the designer, manager and Deployment Company for its SaaS based online customer feedback management system called CustomerCount™.
Prior to forming MVP, Mr. Kobek spent more than 20 years in the direct marketing industry. He successfully launched and then sold or completed mergers of two companies whose core competencies were in the teleservices industry. Mr. Kobek has specialized in the integration of marketing and sales through direct marketing, with an emphasis on database management/ marketing, including the design and implementation of more than 150 outbound telemarketing, inbound customer service and order processing operations and interactive information systems.
Mr. Kobek’s expertise is in the design, implementation, and marketing of products and services. He also excels at assisting company department heads in determining appropriate processes for streamlining their functions. Mr. Kobek has traveled abroad to provide telemarketing strategy presentations to European counterparts in six countries. His articles on sales and marketing have been published in several national and regional trade and business publications. In 1986, Mr. Kobek was accepted as a member of “Outstanding Young Americans.” In 1988, Mr. Kobek received a TELO Award for Excellence in Telemarketing from the American Telemarketing Association for his design and implementation of an inside selling system that increased the sales of a high-ticket product by 150% in 12 months.
Mr. Kobek’s career began in Washington D.C. as the Director of Indiana Liaison for United States Senator Vance Hartke, Ret. (1971-1974). During that time Mr. Kobek specialized in the monitoring of consumer protection and telecommunications legislation. Mr. Kobek then spent two years as the director of Special Projects for Indiana General Assembly Speaker of the House, Phillip Bainbridge.
Mr. Kobek is a member of the American Resort Development Association (ARDA) and has been a featured presenter at several of its conferences and serves on 4 national committees. Kobek is also a member of PACE where he served on the national board of directors and until recently served as the chair of the Government Affairs Committee. He has served on many committees and boards including a member of the Timeshare Curriculum Board of the University of Florida’s Rosen School of Hospitality and Chairman of the Board of the ISOM advisory at Ball State University.
Mr. Kobek attended Holy Cross College at Notre Dame and Indiana University, concentrating on Political Science and Business.