FAQs and Help

FAQs and Technical Help


HOW DO I JOIN A NETWORKING EVENT?

Click the link below based on the event you would like to join. You will not be able to join until the events begin but you can save your spot at any time.

Monday, October 26: Virtual Happy Hour & Welcome Reception
4:00pm – 5:00pm CT
Click here to save your spot or to join!

Tuesday, October 27: All Attendee Roundtable Networking Event
12:00pm-12:45pm CT
Click here to save your spot or to join!

Wednesday, October 28: Morning Coffee Networking Break
9:00am-10:00am CT
Click here to save your spot or to join!


For the best experience, please access all networking events in Chrome or Firefox. Internet Explorer is not supported at this time.

For additional instructions and troubleshooting, click here to download the SHSMD Connections Bytes Networking Event Guide.

HOW DO I JOIN BREAKOUT SESSIONS?

View the full virtual conference agenda, select the session and then click “Join the session” button when it’s time to join.

You can also save sessions to your calendar, view speaker details, and download additional resources and slides.

HOW CAN I CONNECT WITH OTHER SHSMD BYTES ATTENDEES?

There are a number of opportunities to connect provided throughout the virtual conference

  1. Attend a Networking Event:


    Monday, October 26: Virtual Happy Hour
    4:00pm – 5:00pm CT
    Click here to save your spot or to join!

    Tuesday, October 27: All Attendee Roundtable Networking Event
    12:00pm-12:45pm CT
    Click here to save your spot or to join!

    Wednesday, October 28: Morning Coffee
    9:00am-10:00am CT
    Click here to save your spot or to join!


  2. Live Chat during Breakout Sessions: All attendee chats areas are live during each breakout session to connect and share with attendees and presenters.

  3. Post in the Discussion Forums: Ongoing discussions based on sessions, hot topics, and solution providers are available 24/7 from Monday, Oct. 26 through Wednesday, Oct. 28!

  4. Play Bytes BINGO! Complete your BYTES BINGO card by completing at least 1 line based on various events, experiences and participation throughout the conference. Click here to download your game card now! BONUS: Everyone who completes at least 1 line on the card is entered into a draw for 1 of 15 prizes!

will these sessions be recorded? how long will i have access?

Yes all sessions are recorded and will be available on-demand on this platform until December 31, 2020. 

I AM HAVING TROUBLE ACCESSING A NETWORKING EVENT.

  1. Access all networking events in Chrome or Firefox as Internet Explorer is not supported.
  2. Allow access to camera and microphone. Click here to test your audio and video.
  3. Click here to view the SHSMD Connections Bytes Networking Event Guide.

I AM HAVING TROUBLE ACCESSING A BREAKOUT SESSION.


Contact SHSMD@aha.org for additional assistance.


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