FAQs and Technical Help
HOW DO I JOIN BREAKOUT SESSIONS?
View the full virtual conference agenda, select the session and then click “Join the session” button when it is time to join. Links will not become “live” until 5 minutes prior to the session start.
You can also save sessions to your calendar, view speaker details, and download additional resources and slides.
WILL THESE SESSIONS BE RECORDED? HOW LONG WILL I HAVE ACCESS?
Yes all sessions are recorded and will be available within 24 hours. You will have access to the platform and content through December 31, 2021.
HOW CAN I CONNECT WITH OTHER ATTENDEES?
There are a number of opportunities to connect provided throughout the virtual conference. Reminder to follow the event's code of conduct.
- Attend a Networking Event:
Day 1 Tuesday, June 8
Virtual Roundtables
12:00pm – 12:50pm CT
Click here to save your spot or to join!
Day 2 Thursday, June 10
Join us in the Clubhouse app!
12:00pm-12:50pm CT
To learn more or to receive an invitation to Clubhouse, be sure to attend the session on June 8 @ 11:00am Central “How Clubhouse Conversations are Connecting Health Care Researchers, Practitioners, Patients, and More.... Join the club!”
Click here to save your spot.
Contact Lee Aase at aase.lee@mayo.edu for more information.
- Live Chat during Breakout Sessions: All attendee chats areas are live during each breakout session to connect and share with attendees and presenters.
- Post in the Discussion Forums: Ongoing discussions based on sessions, hot topics, and solution providers are available 24/7 from Monday, June 7 through Thursday, June 10.
HOW DO I JOIN A NETWORKING EVENT?
Click the link below based on the event you would like to join. You will not be able to join until the events begin but you can save your spot at any time.
For the best experience, please access all networking events in Chrome or Firefox. Internet Explorer is not supported at this time.
For additional instructions and troubleshooting, click here to download the attendee networking guide.
I AM HAVING TROUBLE ACCESSING A NETWORKING EVENT.
- Access all networking events in Chrome or Firefox as Internet Explorer is not supported.
- Allow access to camera and microphone. Click here to test your audio and video.
I AM HAVING TROUBLE ACCESSING A BREAKOUT SESSION.
Contact SHSMD@aha.org for additional assistance.
Note: By logging in and using this site, you are agreeing to our Code of Conduct.