Consumerism in Health Care: The Next Chapter

When:  Aug 29, 2018 from 12:00 PM to 1:00 PM (CT)
Most hospital executives realize that improving a patient’s financial experience should be an integral part of their efforts to improve overall patient satisfaction. This presentation will describe the fundamental elements of financial experience that every hospital and health system should master. With a solid foundation, hospitals can prepare to meet rising consumer expectations in a digital/mobile age.
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Contact

The SHSMD Team
(312) 422 - 3888
shsmd@aha.org