ffective communication is essential to protecting your organization’s reputation during a crisis. Through How to Manage Crises, participants will learn the Golden Rules of managing crisis communication, how to build a crisis plan and effective crisis media relations tactics, including establishing strong media relationships, gaining valuable third-party endorsements, and incorporating the best mix of traditional and social media outreach. John Deveney, DEVENEY’s President, will delve into the specifics of managing crises on traditional and digital platforms in this month-long, six session webinar series. He will also provide insight on what to expect when managing a crisis for executive and/or board leadership and how to prepare for crisis of the future. Participants will learn from the latest research, best practices and real life examples of proven successes in various industries. Course Learning Objectives: