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Tips and Tools for Change Leaders

By The SHSMD Team posted 10-04-2017 10:32 AM

  
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Leaders in the midst of changing organizations and industries face numerous challenges to survive and thrive. And healthcare is certainly among the most turbulent environments—requiring significant leadership skills to manage the constant and complex forces of change. As hospitals and health systems seek ways to be nimble and adapt, the ability to lead organizations and teams through this journey will remain at a premium.

Insights from the SHSMD Executive Dialogue
On February 21–22, SHSMD hosted an exclusive opportunity for healthcare strategy and marketing leaders to engage in an executive dialogue about issues emerging in 2017 with impact well beyond. Senior executives from across the nation gathered in Scottsdale, Arizona, and participated in a collaborative exploration of effective approaches to change leadership in healthcare.

Expert faculty shared first-hand stories of how their organizations successfully executed and managed significant change as well as how factors such as culture, brand, patient engagement, and consumerism played a key role in achieving the new direction. Presenters included: Todd D. Jick, PhD, professor of management, Columbia Business School; Peter S. Fine, president and chief executive officer, Banner Health; and Stephen Rosenthal, senior vice president of population health management, Montefiore Health System.

Implications for Strategy and Marketing Leaders
Among the key takeaways from the 2017 SHSMD Executive Dialogue:
  1. Being a “champion for change” involves creating a shared need, shaping a vision, mobilizing commitment, sustaining change, and monitoring progress.
  2. People need to understand the purpose for doing things differently. They need to picture what life will be like when the goal is achieved. They need a step-by-step plan. And they need to know their part to move forward. (Four Ps)
  3. Don’t underestimate the time, money, or skills needed to make a big change initiative succeed.
Download a copy of the Executive Dialogue report today!
To learn more, read SHSMD Executive Dialogue: Leading Change.
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